Handoff Quality Calculator

Quantifies what handoff friction is costing across the lifecycle — the seam losses no stage metric captures. Inputs: per major handoff (Marketing→Sales, Sales→CS, Support→Expansion), an estimate of latency (how long the gap is) and drop-off (share lost or requiring re-engagement at that seam); funnel volume and average customer value. Logic: model cumulative loss across the seams = sum of (volume × drop-off × value) at each handoff; show how small per-seam losses compound across the chain. Output: total annual revenue estimated lost to handoff friction (live text); per-seam breakdown showing the worst offender; comparison of "fix the seams" vs. "optimize a stage" impact; CTA → Customer Conversation Audit + Build your agent. Build notes: client-side; all assumptions visible and labeled as estimates; emphasize the compounding-across-seams math; mobile-first; live-text outputs for GEO.