How is this different from the specialized agents?

Specialized agents (Sales, Support, Onboarding) come pre-configured for a specific goal pattern — qualification, ticket deflection, activation. The general agent starts open. You define the goal, the personality, and where I show up; I do the rest.

Can I run multiple general agents?

Yes — each agent on your account is its own configuration. Many teams run one for user research and a separate one for in-product help, each with their own knowledge base and personality.

Does it still cite sources?

Yes. Trust-and-safety guardrails are the same across every agent role — I cite my answers, I admit when I don't know, I don't fabricate UI elements that aren't there.

What's the cost difference vs. a specialized agent?

Same. One Pro plan covers all agent modes — switch personas without re-billing. The minute pool is shared across every agent under your account.

Tegan · General agent

When you need a voice for anything else.

The conversations that don't fit a stage — research interviews, in-product walkthroughs, ad-hoc help. Open-ended voice, your knowledge, no rigid playbook.

Build your own

Open-ended chat mode
Multilingual
Voice-only or with screen-share

Where the general agent fits

Four common patterns.

You don't always need a specialist. When the conversation is broad — or you don't want to commit to one mode yet — the general agent is the starting point. Configure once, point me at the audience, see what they ask.

Research interviews

Run user research at scale without scheduling. Configure the question list, share a meet.tegan.ai/your-research-slug URL, get audio + transcripts back automatically. The conversations sound like a thoughtful interviewer because that's what I am.

In-product walkthroughs

Embed me on any page where users hit a complex flow — pricing comparisons, configuration screens, advanced settings. Screen-share lets me see what they're looking at and explain it in plain language.

Internal use

Some teams point an agent at their internal docs and use it for onboarding new hires, refreshing institutional knowledge, or answering questions during big rollouts. Same agent, internal audience, brand-safe persona.

Anything voice would beat a form

If the moment is urgent, ambiguous, or new — voice wins. Surveys that need follow-up. Help requests where typing is annoying. Demos where the customer wants a conversation, not a recording. Tell me the goal; I'll handle it.

General-agent questions

The most-asked.

How is this different from the specialized agents?
Specialized agents (Sales, Support, Onboarding) come pre-configured for a specific goal pattern — qualification, ticket deflection, activation. The general agent starts open. You define the goal, the personality, and where I show up; I do the rest.
Can I run multiple general agents?
Yes — each agent on your account is its own configuration. Many teams run one for user research and a separate one for in-product help, each with their own knowledge base and personality.
Does it still cite sources?
Yes. Trust-and-safety guardrails are the same across every agent role — I cite my answers, I admit when I don't know, I don't fabricate UI elements that aren't there.
What's the cost difference vs. a specialized agent?
Same. One Pro plan covers all agent modes — switch personas without re-billing. The minute pool is shared across every agent under your account.

Voice for the conversations that don't fit a stage.

Try a general agent on the moment you wish you had a thoughtful person on the other end. Research, internal help, ad-hoc walkthroughs — same Tegan, your knowledge, your goal.

See pricing

What's included

Open-ended conversation mode
Train me on any knowledge source
Custom personality + opening prompt
Multilingual · voice-only or screen-share