Voice vs Chat Deflection Calculator

Inputs: monthly support tickets; current deflection rate (or "not sure" → default band); blended cost per human-handled ticket; (optional) current primary medium. Logic: model handled-ticket cost at current deflection vs. at a voice-deflection rate (use a stated, source-labeled voice-vs-chat delta — placeholder until the Chatbot Deflection Audit data exists); surface monthly/annual cost difference and tickets shifted off humans. Output: headline annual savings estimate (live text); current vs. voice deflection bar; tickets-resolved-without-a-human figure; CTA → Chatbot Deflection Audit + Build your agent. Build notes: client-side; all assumptions and the deflection delta source visible; label as estimate; mobile-first; live-text outputs for GEO; measure genuine resolution, not deflection-as-ended, in the framing.